TERMS AND CONDITIONS
Terms and Conditions
Here at Notes Community, we are committed to protecting and respecting the privacy of your personal data. This privacy notice explains how your data is collected, used, transferred and disclosed by Notes. It applies to data collected when you use our websites, iOS and android applications, when you interact with us through social media, email, or phone, or when you participate in our competitions or events. It covers:
The personal data we collect
How we collect your data
How we use your data
Marketing preferences, adverts and cookies
Links to other websites and third parties
How we share your data
Changes to this privacy notice
How to contact us
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will be rejected and a refund will not be given.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
We do not refund tickets of any event. We only refund tickets if we cancel an event.
Orders are shipped within 1-5 business days from when the order is placed. Once an order ships, you will be notified by email with tracking details.
Business days are Monday through Friday. Holidays and weekends are not included and no shipments are processed on those days.
After an order leaves our warehouse, it is the sole responsibility of the carrier to deliver the order in good condition and in a timely manner. If an order arrives damaged a claim must be filed with the carrier. Please keep all original shipping containers and take pictures of the damages. Failure to properly document damages may disqualify you from product replacement or reimbursement.